How to Create a Comprehensive Community Management Strategy

Community Management: A Beginner's Guide - Shopify

Creating a comprehensive community management plan involves assessing what your association is doing well and how it could improve. Community association management companies help board members develop and implement effective management strategies. Here are some tips for creating a comprehensive community management strategy:

Establish Communication Channels

Communicating with your community members keeps them informed of upcoming events, maintenance plans, and special assessments. An effective communication channel confirms all residents and board members receive updates and can share their concerns. Some communication strategies you can implement include physical flyers, weekly newsletters, and online messages.

Send physical flyers and newsletters to residents’ mailboxes or post them on community bulletin boards to encourage engagement. Online messages can be sent via email or resident portals. Customized resident portals may also include feedback systems where individuals can send maintenance requests and other concerns to the management team. Clear communication between management and residents helps improve the efficiency and safety of an association.

Develop Budgets and Financial Goals

A community management strategy should include plans for spending money and collecting resident assessments. Developing a monthly and yearly budget helps your community cut extra expenses and prioritize necessary services. Some community association management companies assist with budget creation and financial report generation. Financial reports inform your board members of the community’s past spending habits and available resources for future projects.

Management companies can help you set financial goals if your association wants to save more money or allocate resources more appropriately. They also help communities inform residents of special assessments and collect them on time. Proper financial management plans keep community associations compliant with their rules and local government regulations.

Schedule Routine Maintenance Services

Maintaining a safe and functional community involves scheduling routine maintenance and upgrades. Community management strategies should include information about which maintenance tasks the association is responsible for and which tasks a contractor can complete. Give your residents information about which issues require professional attention and how to submit a maintenance request.

Contracting with 24-hour service providers allows you to address property maintenance issues quickly and restore functionality to your community. A community association management company will negotiate with contractors, schedule routine maintenance services, and plan for community upgrades. If a maintenance project for shared amenities requires additional funding, a management company will create special assessments and collect them from residents.

Create Community Rules

A professional community management company will help you create new community rules. Some communities regulate parking and speed limits, and others have rules about pets and landscaping. You can also create rules for noise limits, membership fees, and shared amenities. If your community has existing rules, a management team will help you implement them to maintain resident compliance.

Explore Community Association Management Services

Community association management teams offer customizable management services to existing associations and new community developments. During a consultation appointment, they will ask about your current management strategies and suggest steps to improve your community. They can manage associations for condos, single-family homes, mid- and high-rise buildings, and active-adult communities. Some teams offer on-site and on-demand management services to give your community access to management services that fit your needs. Contact a management company today to learn more about their services and schedule a consultation.

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